SERVICES
Systems & Solutions Design
Designing solutions with integrated systems is a challenge for customers and project teams. Most situations present different challenges in designing systems for upgrade or new installations if legacy systems or practices involve more than one vendor or technologies. New technologies imply putting together several best of bread systems and components to achieve optimized results and stable performance. Our design and engineering expertise can assist customers during project implementations also through our value engineering and optimization services.
Project Management
Our project management services and experience span a wide range of project management disciplines and methodologies catering for various types of projects and engagement models. Our seasoned, skilled project management professionals, excel in Project management, with competencies in project baseline & progress, change & implementation management, competencies, project planning and development, project engineering, inspection & responsibility transmission, project management methodologies, regular Capex & Opex projects and special missions.
Implementation & Deployment
Deploying problem-free technical projects on a large scale presents considerable challenges as the level of complexity and risk increase. We provide specialized expertise in the field combined with industry best practices and an extended experience acquired through numerous implementations and deployments. Our services are designed to achieve quick and hassle-free deployments, including the re-engineering of deployment processes, the automation of certain implementation activities, the reduction of delays and problems related to deployments and adoption.
Support & Maintenance
With a local dedicated team of service engineers and technicians, our support and maintenance services include routine planned checks and urgent repairs in addition to systems upgrades and extensions, formulated around on demand support requests, AMCs (Annual Maintenance Contracts) and SLAs (Service Level Agreements) that are tailored to meet individual clients and projects needs. Our support and maintenance agreements cover all our projects implementations and include regular system inspections, audits and confidential status reports.
Training
By combining theoretical and practical hands-on training, we ensure that our solutions are efficiently deployed and supported by our client’s technical support teams. We enable project team members to develop and deliver the end user training including a train the trainer component. Our training cover technical as well as operational training, including vendor and product specific training and custom designed training to serve the specific needs of individual implementations and organizations.
Procurement & Outsourcing
With a proven and extensive experience in the market backed by subject matter expertise and industry professionals, we render special products procurement and outsourcing services to support customers in efficiently acquiring the necessary resources and skillsets needed for continuous and successful operations and development, in addition to ensuring the necessary after sales support and assistance. From specialty material, specialized equipment and special systems to subject matter experts consultants and human capital in general, we strive to ensure customer satisfaction, privacy and protection.
